Your stored documents at ARchive Services are always available to you and your organisation in many different forms. Request for items from the Records Centre can be made by Phone, Fax, Email or via ARchive Services ‘SecureConnect™’ Web Portal. The following delivery options are available:
Original Hard Copy Delivery of Requested Item or Box
- Emergency Delivery
- Same Day PM – order by 11:00am for delivery before 5pm the same day
- Next Day AM – Order by 4pm for delivery before 12 noon the next working day
- Next Day – Order by 5pm for delivery before 5pm the next working day
Pull. Scan. Send.
If you require an important file or item from a file ARchive Services can retrieve, scan and upload your request onto the ‘Document-On-Demand’ their secure servers. Items can be viewed and printed 24/7, 365 days a year.
These items can also be emailed or faxed to a registered email address or fax number.
ARchive Services friendly Customer Services team are on hand to aid and assist all their customers between 8am – 5pm Monday to Friday, with an out of hour service also available.
Delivery
Deliveries and collections are made by ARchive Services own staff, using their own fleet of vehicles. All vehicles are fitted with Satellite Tracking with the latest communication system. ARchive Services also utilise the secure DX courier service for customers who wish to utilize this service.
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